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Frequently asked questions

How long does it take to ship my order?

We ship out most orders the same day they are received, but some orders may take up to a 1 business day to ship.

Can I place my order by phone?

Absolutely! If you would like to place your order over the phone you can speak with a member of our friendly team. Our customer service number is 1.800.435.6789.

Where is StixToGo located?

Our office is located in Bothell, Washington. Our warehouse is located in Caldwell, Idaho.

What year was stixtogo established?


Is this product patented or trademarked?

StixToGo Inc. owns several foreign Patents and is proudly Trademarked in 32 countries. We also have patents in China and Mexico. We are compliant with CA prop 65.

Who founded StixToGo Inc?

Thomas Burns.

How many pieces of StixToGo boxes are in one box?

Our Coffee Stix, Swirl Stix, Stir Stix, and Support Stix are all sold in quantities of 2,000 pieces per box. Our Black Compostable Stix are sold in a quantity of 1,600 pieces per box.

How many stixtogo boxes are in a case?

There are six boxes in every case.

Need assistance with your order? Contact us today at 1.800.435.6789 or by email at!